Do you have more and more online sales, claims, requests and different requirements from your digital channels?
Do not lose more clients!
Centralize, order and manage the digital requirements of your clients in one platform.
If your company is not organized in its operation, the digitization of its channels can be very difficult to manage.
Control
Keep control of the requirements according to their resolution status, so that you do not have anything pending with your clients.
Assignment
Assign the requirements directly to the person or area responsible and do not waste time or communication with the client.
Communication
Keep the communication of your different channels in a single platform and see the history of your clients to personalize each requirement.
Get comprehensive visualization
Information on the same platform
CXUP centralizes the information coming from different channels in a single platform.
Integrations
Fluent conversations with your clients
We have a Gmail email integration API to link them to your ERP and thus digitize communication.
User Management
Take control of your business
In CXUP the traceability of the requirements by the client, they are visualized as pending and closed states, with total control of the responses.
Requirements classification
Order the requirements according to their type
Assign the different types of requirements to the person in charge of solving them, along with the resolution time indicated for each one, so you can prioritize them.
Is your digitization well managed?
Your clients evaluate your response times, your ability to resolve and the customization of their requirements.
Don't lose customers due to mismanagement of your digital channels.